Managing and
Supervising Effectively
Managing Multicultural Teams for Peak Performance
Series: Enhancement Skills
Course: Managing Multicultural Teams for Peak Performance
Culture is like water to a fish. It does not know that water exists until it jumps out of it.
Understand how cultural differences can greatly affect the dynamics of teamwork, decision making, risk taking—and impact the bottom line! At this seminar, you’ll learn how to adapt your managerial style to the unique needs of your diverse group. Discover how to communicate, motivate and manage conflict across cultural boundaries. Get proven techniques to help you function as a true team—where differences are not challenges but opportunities for increased creativity and productivity.
"Committed to continually improving management, team, and organization performance."
- How Participants Will Benefit
- Topics We Will Address
- Manage conflict resulting from cultural differences
- Resolve communication breakdowns and avoid misinterpretations
- Build trust and rapport as you integrate dissimilar viewpoints
- Increase cooperation and create cross-cultural synergy within a diverse team
- Enlist and retain valuable employees
Effectively work and communicate with remote or offshore groups
- The multicultural mindset
- How culture impacts everyday business interactions
- Communicating in a multicultural workplace: how style differences lead to misunderstanding
- Multicultural management strategies and practice
- Managing conflict: types of conflicts and their impact
- Direct vs. indirect, emotional vs. unemotional communication
- Creating cross-cultural synergy
- How different cultures regard employee-manager interaction, time management, teamwork, decision-making and other issues
- Recruiting from a culturally diverse talent pool
Managing Multicultural Teams for Peak Performance
- Learning Objectives
- The Multicultural Mindset
- Communicating in a Multicultural Workplace
- Managing Multiculturally
- Managing Conflict
- Creating Cross-Cultural Synergy in Multicultural Teams
- Managing Offshore Employees—Lessons Learned from an Emerging Landscape
- Recruiting from a Culturally Diverse Talent Pool
- Active Plan
- Learn to Create Cooperative Unity Within a Culturally Diverse Team
- Build Trust and Rapport to Integrate Dissimilar Viewpoints
- Resolve Communications Breakdowns and Avoid Misinterpretations
- Identify Communication and Management Strategies to Effectively Work with Remote and Offshore Teams
- Describe the Growing Global Inter-Connectedness and Its Implications to Us
- Describe How Global the Competition Has Become for Business
- Identify Our Perceptions of Other National Cultures and Their Perceptions of Us
- Describe How Significantly Culture Impacts Global Business
- Describe How Culturally-Driven Communication Style Differences Lead to Misunderstandings
- Interpret the Written and Oral Messages Provided By Culturally-Different People as They
- Intended Theses Messages to Be Understood
- Examine Cultural Differences When Selecting the Appropriate Telecommunication Tool
- State Points in a Culturally Sensitive Way
- Describe How Numerous Workplace Behaviors Are Influenced By Culturally Ingrained Values Around Hierarchy
- State How Leadership and Motivation Are Culturally Influenced
- Provide 10 Ways to Work More Effectively with an Employee Who Is Culturally Different from You
- Give Feedback to a Culturally Different Employee
- Identify Conflict Styles and Their Impact
- Describe How to Successfully Manage Conflict Situations in Your Multicultural Workplace
- Describe How to Negotiate Conflict and Resolve Conflict at a Distance
- Explain Behavior Differences Between Individualistic and Group Oriented People
- Describe How to Manage People More Effectively Whether They Are More Individualistic or Group-Oriented
- Use Techniques to Work with Risk-Tolerant and Risk-Averse People
- Speed Up the Progress of Multicultural Teams
- Apply Some Dos and Don’ts of Teambuilding
- Discuss and Describe the Trends in Offshore Employees
- Identify the Challenges and Opportunities of Managing a Team That Includes Team Members in Remote Locations
- Describe the Challenges Created By Differences in Both Distance and Time
- Develop Strategies to Overcome the Challenges, Leverage the Opportunities and Build a Cohesive Remote Team
- Describe How Cultural Differences Can Derail the Recruitment and Selection Process
- Utilize Recommended Practices from Hiring and Retaining the Best Culturally Diverse Candidates
- Adapt What You Learned in This Training Program on Managing a Multicultural Team









Contact
Pinnacle Performance
Improvement Worldwide
United States of America