Managing and
Supervising Effectively
Management Skills For New Managers
Series: Essential Management Skills
Course: Management Skills for New Managers
Jump-start your management career with the strategies you'll learn in this comprehensive practical program. Understand how business trends affect the way you manage and identify the skills you need to keep up with these changes. This unique course combines a wide range of managerial topics with Ken Blanchard’s Situational Leadership® model assessment instrument. Together, they will provide you with a foundation for both short-term success and long-term growth.
"Committed to continually improving management, team, and organization performance."
- How Participants Will Benefit
- Topics We Will Address
- Enhance your management ability and gain a deeper understanding of management’s roles and responsibilities
- Use improved communication to effectively set expectations for your direct reports
- Adapt your leadership style to meet the needs of individual team members
- Communicate organizational goals effectively
- Gain familiarity with diversity issues and know what actions to take
- Learn a six-step method for successful delegation
- Improve your staff members’ performance through a proven-effective coaching model
- Capitalize on your direct reports’ natural motivators for success
- The roles and responsibilities of managers and direct reports: why you need to set expectations with your direct reports and how to do it
- Diagnosing the needs of your people at a point in time and using the leadership style that’s most productive
- Identifying the tools for effective communication-within and outside your organization
- Clarifying the manager’s responsibilities in a diverse workplace
- The benefits of, the roadblocks to, and the steps to take for successful delegation
- The importance of coaching as a management skill: to improve, maintain and exceed current performance
- Identifying the factors that motivate you and your employees
- Developing people
- Helping your employees become self-reliant achievers
- How to adapt your style to the skills and commitment of the people you want to influence
- With some people, managers have to provide a great deal of direction
- With others, encouragement and appreciation trigger the best results
- Still others deliver their best when allowed to take the ball and run with it
- As a manager, becoming more flexible and responsive to your employees’ needs
New Manager Essentials
- Learning Objectives
- Defining Your Role
- Effective Communication
- Motivation
- Performance Management – Coaching for Performance
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Performance Management – Delegation for Growth and
Development - What Are My Next Steps? – Participant’s Action Plan
- Expand Your Management Tool Kit and Gain a Deeper Understanding of Management’s Roles and Responsibilities
- Use Improved Communication to Effectively Set Expectations for Your Direct Reports
- Adapt Your Leadership Style to Meet the Needs of Individual Team Members
- Communicate Organizational Goals Effectively
- Gain Familiarity with Diversity Issues and Know What Action to Take
- Learn a Six-Step Method for Successful Delegation
- Improve Your Staff Members’ Performance through a Proven-Effective Coaching Model
- Capitalize on Your Direct Reports’ Natural Motivators for Success
- Review the Business Trends Which Impact Management Efforts
- Understand the Roles and Responsibilities of Managers
- Determine the Best Application of the Different Modes of Communication
- Identify the Tools and Skills Necessary for Effective Communications
- Learn the Best Ways to Communicate Your Organizational Goals
- Manage Upward Communication
- Run Effective Meetings
- Apply the Classic Models of Herzberg and Maslow
- Identify the Causes of Dissatisfaction in Your Workplace
- Uncover Your Employees’ Motivations
- Capitalize on Your Employees’ Natural Motivators for Success
- Explore the Importance of Coaching as a Key Performance Management Skill
- Uncover Your Strengths as a Coach
- Describe Techniques to Improve Performance Effectively
- Demonstrate How to Coach a Staff Member
- Explore the Importance of Delegation as a Key Performance Management Skill
- Identify the Benefits of Delegating
- Assess Your Own Comfort with Delegating
- Learn the Steps to Take for Delegation Success
- Practice Making Delegation Assignments
- Based on what we’ve discussed, what will I do more of, less of and/or differently?
- What are my strengths?
- What are my areas for improvement
- Planning for success – Collaborating with my direct reports
- Planning for success – Collaborating with my manager









Contact
Pinnacle Performance
Improvement Worldwide
United States of America
+1-617-308-8070
cdevany@ppiw.com