Managing and
Supervising Effectively

How to Build a More Positive Work Environment

Series: Enhancement Skills

Course: How to Build a More Positive Work Environment

Reinforce positive behavior to create a more collaborative and productive workplace.

Can attitudes on the part of employees and companies affect: productivity and morale, sales and customer service, absenteeism and turnover? The answer is a definite yes! Having a positive attitude affects virtually every part of a company’s operations for the better.

This seminar will enable you to combat counterproductive behaviors and create a positive work environment. From conflict management to influential and creative problem-solving skills, you’ll acquire powerful know-how and action plans to identify and address attitudes and behaviors that will result in more collaboration and productivity for your organization, your team and yourself.

"Committed to continually improving management, team, and organization performance."

How Participants Will Benefit
Topics We Will Address

Boost employee productivity, loyalty and morale
Create an environment of open communication where everyone’s contribution counts
Reduce stress in yourself and others
Protect yourself and your team from widespread negativity
Reduce employee turnover and absenteeism
Implement organizational and leadership strategies to increase loyalty and productivity

Twenty-five effective ways to overcome counterproductive attitudes
Get staff to agree to change their behavior
Learn how to enhance team performance
Proven techniques to handle complainers, victims and blamers
How to respond to trickle-down negativity
Identify the best strategies for introducing change
How to be a positive force for change

How to Build a More Positive Work Environment

Overview
What Is Negativity and What Are Its Causes?
Strategies for Overcoming Our Own Negativity or the Negativity of Others
No Pass-Through Management
Overcoming the Negativity of Others
Working with Challengers
Changing the Organizational Culture to a More Positive One
The Power of a Positive Attitude

Give Individuals the Practical Tools and Skills to Manage Negativity in the Workplace
Combat Negativity in Your Organization, Your Team, and Yourself
Develop Skills and Action Plans to Take Back to Your Company to Identify and Eliminate Negative Behaviors and Attitudes

Identify the Behaviors of Negative Individuals and Their Impact on the Bottom Line
Determine the Causes of Individual Negativity
Assess the Difference between a Negative and a Positive Perception
Identify the Negative Habits You Need to Change
Use the Six-Step Negativity Change Model

Identify Specific Strategies to Take When Behaving Negatively
Use Strategies for Overcoming Negativity in a Real Situation
Use the Life Styles Inventory (LSI) to Assess Your Current Thinking and Behavior—to Recognize Your Specific Strengths, as Well as Any “Stumbling Blocks”

Position No Pass-Through Management in the Decision-Making Process
Describe the Desired Behaviors for No Pass-Through Management
Identify Specific Uses for No Pass-Through Management

Identify the Seven Approaches for Overcoming the Negativity of Others
Use the Six-Step Model for Confronting Negators
Recognize Specific Types of Negativists

Identify What Is Meant by a Challenging Employee, Give Examples, and Discuss Why Managers Sometimes Resist Challenging Employees
Develop Strategies and Techniques That Can Be Used to More Effectively Manage Challenging Employees as Positive Contributors to the Organization

Determine How the Changing World of Work Has Influenced Workplace Negativity
Describe What Is Meant by an Organization’s Culture
Assess How Change Is a Leading Cause of Organizational Negativity
Identify the Best Strategies for Introducing Change
Implement Organizational and Leadership Strategies to Increase Employee Loyalty and Positiveness