Managing and
Supervising Effectively
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Series: Time Management
Course: Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
Learn to manage your priorities and make decisions all in one seminar!
This highly interactive seminar offers you and your team an array of practical tools to help you get things done in today's chaotic and constantly changing work environment. You’ll learn practical techniques for making structured decisions—even under pressure—to earn buy-in from bosses, coworkers and customers. In a workshop environment, you will participate in valuable exercises utilizing real-world case studies. You'll emerge with an action plan you can use right away to master expanding workloads and complex decisions.
"Committed to continually improving management, team, and organization performance."
- How Participants Will Benefit
- Topics We Will Address
- Become more productive by prioritizing work and maintaining focus
- Become a stronger communicator with techniques that enable you to question and clarify priorities
- Make better decisions based on consistently good analysis
- Become more decisive and make better decisions by gleaning the right information and appraising the situation more effectively
- Gain the cooperation of others by communicating the risks and gains of decisions
- Learn stress survival techniques to help you balance work and life when you must make tough choices you face every day
- Managing escalating pressures: ten new answers
- How to chart your priorities: allocate your time between strategic and tactical work
- Using an array of tools to meet the competing demands of bosses, coworkers and customers
- Communicating powerfully even under pressure
- How your values and thinking styles drive your decisions
- Learning new power tools to structure decisions and make tough choices
Managing Chaos: Tools to Set Priorities and Make Decisions Under Pressure
- Learning Objectives
- Managing Escalating Pressures
- Gain Certainty about Priorities
- Prevent Collisions among Customers, Internal and External
- Manage Traffic While Meeting Needs
- Communicate Powerfully Despite Pressure
- See How Your Values and Thinking Styles Drive Decisions
- Learn the Decision Guide
- Apply the Decision Guide to Your Own Case
- See Others on Options
- Fast Focus Analysis
- Become More Productive by Prioritizing Work and Maintaining Your Focus
- Become a Stronger Communicator with Techniques That Increase Your Ability to Question and Clarify Priorities
- Make Better Decisions Gleaning the Right Information and Appraising the Situation More Effectively
- Gain the Cooperation of Others by Communicating the Risks and Gains of Decisions
- Learn Stress Survival Techniques to Help You Balance the Tough Choices You’re Faced with Every Day
- Develop Answers to Vital Questions on Managing Work Pressures
- Use New Tools to Control Stress, Reduce Backlogs, and Redistribute Work Overloads
- Adopt Visual Maps That Help You Stay Calm under Pressure, While Rebuilding Confidence and Energy
- Collaborate with Coworkers to Invent Shortcuts
- Juggle Multiple Projects without Dropping the Ball
- Prioritize by Validity, Not by Urgency
- Apply Three New Rules to Prioritize Your Projects
- Make Your Priorities Visible to Requesters
- Rank Your Priorities with the PAR Chart
- Apportion Your Time between Strategic and Tactical Work
- Start Priority Negotiations Early with Requesters
- Replace Three Outmoded “Rules” of Time Management
- Adopt Two New Rules for Today’s Chaotic Conditions
- Learn Four Strategies to Avoid Calendar Collisions
- Design Tools That:
—Educate Requesters on “Blind Risks” in Their Requests
—Help Requesters Arrive at Your Door Better Prepared
—Create a Selective Daily Action Plan
—Match Assigned Deadlines with Actual Estimates
- Outline for a One-Page Business Case: Convince Others
- New “To-Do List”: Help Everyone Face Reality
- The “Dot Chart”: Rechannel Interruptions
- Work Request Validation Card: Help Requesters Make a Case When Seeking Your OK
- Quick Interim Review: Correct Employee Performance Shortfalls before They Escalate
- Smart Subject Lines: Eliminate the Need to Open e-Mails
- “On the Wall” Meetings: Shorten Meeting Time—Upgrade Involvement and Improve Joint Decisions
- Employ Assertive Responses No Matter How Manipulated or Provoked You Feel
- Determine the Rare Occasions When Non-Assertive or Aggressive Responses May Be Advisable
- Decline a Request Successfully, Whether from Above, from Peers, or from Customers
- Use a Risk Reduction Card to Encourage Requesters to Assume Their Half of Any Negotiation
- Select Final Commitments and Refine Applications for Tools Introduced Today
- Learn How Your Values and Thinking Style Drive Your Decisions
- Apply Three Survival Steps to Decisions
- Detect Your Preferred Thinking Patterns
- Come to See That Decision Making Is a Learned Skill
- Understand the Decision Guide Format through a Demonstration Case
- Learn the Decision Orbit Format to Generate Options for a Case
- Form a Team to Assemble a Real-Life Case Using the Decision Guide
- Complete the Decision Guide and Orbit, Step by Step
- Demonstrate Your Case for Fellow Attendees; Collaborate on Refining Your Decisions
- Use Verbal and Visual Tools to Overcome Stakeholder Resistance
- Take Part in Role-Plays to Demonstrate a Choice of Verbal Tools
- Create Risk Clocks, Calendars, or Bar Charts to Educate Others about Risk Escalation
- Learn New Processes to Gain Internal Team Commitment
- Try Out Fast Focus Analysis, a Tool for Making Complex Decisions with Multiple Issues and Opposing Stakeholders
- Work on a Prepared Case to Confirm That Needs or Attractions—Not Offers—Should Form Your Decision Criteria
- Create Attractions Lists for Two Opposing Options; Then Select “Quick Picks”
- Run a Fast Focus Analysis; Make Your Decision; Weigh It against Your “Quick Pick”
- Select Some Work-Life Dilemmas for Your Next Fast Focus Analysis










Contact
Pinnacle Performance
Improvement Worldwide
United States of America
